Delete your account
Required for app store compliance and your control over data.
You can request permanent deletion of your UmeCave account and associated personal data.
How to request deletion
- Email support@umecave.app from the email address registered on your account.
- Use the subject line: Delete my UmeCave account.
- Include your display name if you remember it, and confirm you want permanent deletion.
What we delete
- Account profile (email, display name, password hash).
- Active sessions and authentication tokens.
- Room nicknames stored with the account where applicable.
What we may retain briefly
- Billing / subscription records needed for legal, tax, or fraud prevention (limited and not used for marketing).
- Anonymised analytics or logs that no longer identify you.
Timing
We process verified requests within a reasonable period, typically within 14 days. You will lose access to hosting benefits and stored profile data once deletion completes.
Store subscriptions
Deleting your UmeCave account does not automatically cancel an App Store or Google Play subscription. Cancel those in your platform’s subscription settings to stop future charges.